{"id":8633,"date":"2025-12-05T10:48:13","date_gmt":"2025-12-05T10:48:13","guid":{"rendered":"https:\/\/c5-staging.1000headsdev.com\/privacy-policy\/"},"modified":"2025-12-31T03:49:39","modified_gmt":"2025-12-31T03:49:39","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/cosmo5.luke.1000headsdev.com\/en-au\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\r\n<section  class=\"page-hero-banner hero-banner-mode no-bg\">\r\n\t<div class=\"container-fluid\">\r\n\t\t<div class=\"blob five\"><\/div>\r\n\t\t<div class=\"hero-banner-container no-gradient\">\r\n\t\t\t<div class=\"hero-banner-content\">\r\n\t\t\t\t<div class=\"banner-main-content\">\r\n\t\t\t\t\t<div class=\"banner-left\">\r\n\t\t\t\t\t\t<nav class=\"banner-breadcrumb\"><span><span><a href=\"https:\/\/cosmo5.luke.1000headsdev.com\/en-au\/\">Home<\/a><\/span><\/span><\/nav>\t\t\t\t\t\t\t\t\t\t\t\t\t<h1 id=\"page-title\" class=\"banner-headline\">\r\n\t\t\t\t\t\t\t\tPrivacy Policy\t\t\t\t\t\t\t<\/h1>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\r\n\t\t\t<div class=\"hero-observer-sentinel\" aria-hidden=\"true\"><\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n<\/section>\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\"><div class=\"wp-block-paragraph\">\n<p><\/p>\n<\/div><\/blockquote>\n\n\n<div class=\"wp-block-paragraph\">\n<p>Last updated: 15 April 2025<\/p>\n<\/div>\n\n<div class=\"wp-block-paragraph\">\n<p>Cosmo5 (\u201cwe\u201d, \u201cus\u201d, or \u201cour\u201d) is committed to protecting and respecting your privacy in accordance with the General Data Protection Regulation (GDPR).<\/p>\n<\/div>\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">1. Who We Are<\/h2>\n\n\n<div class=\"wp-block-paragraph\">\n<p>Cosmo5 is a digital transformation and marketing agency.<br>For the purposes of the GDPR, <strong>Cosmo5 acts as the Data Controller<\/strong> for the processing of your personal data as described in this policy.<\/p>\n<\/div>\n\n<div class=\"wp-block-paragraph\">\n<p>If you have any questions, you can contact us at <strong>privacy@cosmo5.com<\/strong>.<br>If applicable, our <strong>Data Protection Officer (DPO)<\/strong> can be reached at the same address.<\/p>\n<\/div>\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">2. Data We Collect<\/h2>\n\n\n<div class=\"wp-block-paragraph\">\n<p>We may collect and process the following categories of personal data:<\/p>\n<\/div>\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Identity Data<\/strong> (e.g., name, job title)<\/li>\n\n\n\n<li><strong>Contact Data<\/strong> (e.g., email address, phone number, mailing address)<\/li>\n\n\n\n<li><strong>Technical Data<\/strong> (e.g., IP address, browser type, device ID)<\/li>\n\n\n\n<li><strong>Usage Data<\/strong> (e.g., pages visited, interactions, time spent on our site)<\/li>\n\n\n\n<li><strong>Marketing &amp; Communications Data<\/strong> (e.g., preferences in receiving marketing)<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">3. How We Collect Your Data<\/h2>\n\n\n<div class=\"wp-block-paragraph\">\n<p>We collect data through:<\/p>\n<\/div>\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Direct interactions<\/strong> (e.g., filling in forms, corresponding with us)<\/li>\n\n\n\n<li><strong>Automated technologies<\/strong> (e.g., cookies, analytics \u2013 see our [Cookie Policy])<\/li>\n\n\n\n<li><strong>Third parties<\/strong> (e.g., advertising networks, analytics providers)<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">4. Purpose of Data Processing<\/h2>\n\n\n<div class=\"wp-block-paragraph\">\n<p>We use your personal data for the following purposes:<\/p>\n<\/div>\n\n\n<ul class=\"wp-block-list\">\n<li>Providing and maintaining our services<\/li>\n\n\n\n<li>Managing client relationships and responding to enquiries<\/li>\n\n\n\n<li>Improving our website, products, and services<\/li>\n\n\n\n<li>Marketing and communications (only where you have given consent or where we rely on legitimate interest in a B2B context)<\/li>\n\n\n\n<li>Complying with legal obligations<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">5. Legal Basis for Processing<\/h2>\n\n\n<div class=\"wp-block-paragraph\">\n<p>We process personal data on the following legal grounds:<\/p>\n<\/div>\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Consent<\/strong> (e.g., for marketing communications, non-essential cookies)<\/li>\n\n\n\n<li><strong>Performance of a contract<\/strong> (e.g., delivering agreed services)<\/li>\n\n\n\n<li><strong>Legal obligations<\/strong> (e.g., tax and accounting requirements)<\/li>\n\n\n\n<li><strong>Legitimate interests<\/strong> (e.g., ensuring IT security, improving services, direct B2B marketing \u2013 unless you object)<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">6. Data Sharing<\/h2>\n\n\n<div class=\"wp-block-paragraph\">\n<p>We do not sell your personal data. We may share your data with:<\/p>\n<\/div>\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Service providers acting as processors<\/strong> (e.g., hosting providers, CRM systems, email platforms, analytics tools)<\/li>\n\n\n\n<li><strong>Legal or regulatory authorities<\/strong> when required by law<\/li>\n\n\n\n<li><strong>Other parties<\/strong> only where you have given explicit consent<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-paragraph\">\n<p>All our processors are contractually bound to safeguard your data in accordance with GDPR requirements.<\/p>\n<\/div>\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">7. International Data Transfers<\/h2>\n\n\n<div class=\"wp-block-paragraph\">\n<p>Where we transfer personal data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as:<\/p>\n<\/div>\n\n\n<ul class=\"wp-block-list\">\n<li>Standard Contractual Clauses approved by the European Commission<\/li>\n\n\n\n<li>Additional technical and organisational measures where necessary<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">8. Data Retention<\/h2>\n\n\n<div class=\"wp-block-paragraph\">\n<p>We retain personal data only for as long as necessary for the purposes described above:<\/p>\n<\/div>\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Client data<\/strong>: duration of the contractual relationship + 3 years<\/li>\n\n\n\n<li><strong>Prospect data (e.g., marketing leads)<\/strong>: 3 years after last interaction<\/li>\n\n\n\n<li><strong>Billing and accounting data<\/strong>: 10 years (legal obligation)<\/li>\n\n\n\n<li><strong>Technical and usage data<\/strong>: up to 13 months (in line with cookie retention rules)<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-paragraph\">\n<p>After these periods, data is securely deleted or anonymised.<\/p>\n<\/div>\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">9. Your Rights<\/h2>\n\n\n<div class=\"wp-block-paragraph\">\n<p>Under the GDPR, you have the right to:<\/p>\n<\/div>\n\n\n<ul class=\"wp-block-list\">\n<li>Access your personal data<\/li>\n\n\n\n<li>Request correction or deletion of your data<\/li>\n\n\n\n<li>Object to or restrict processing (including marketing communications)<\/li>\n\n\n\n<li>Withdraw consent at any time<\/li>\n\n\n\n<li>Data portability (to receive your data in a structured, machine-readable format)<\/li>\n\n\n\n<li>Lodge a complaint with a supervisory authority (e.g., CNIL in France)<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-paragraph\">\n<p>You can exercise your rights at any time by contacting us at <strong>privacy@cosmo5.com<\/strong>.<\/p>\n<\/div>\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">10. Security<\/h2>\n\n\n<div class=\"wp-block-paragraph\">\n<p>We implement appropriate technical and organisational measures to protect your data against accidental loss, misuse, alteration, or unauthorised access.<\/p>\n<\/div>\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">11. Cookies<\/h2>\n\n\n<div class=\"wp-block-paragraph\">\n<p>We use cookies and similar technologies to enhance your experience and analyse site usage.<br>Some cookies may involve the processing of personal data. For full details, please see our <strong><a href=\"https:\/\/cosmo5.luke.1000headsdev.com\/en-au\/cookie-policy\/\">Cookie Policy<\/a><\/strong><\/p>\n<\/div>\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">12. Changes to This Policy<\/h2>\n\n\n<div class=\"wp-block-paragraph\">\n<p>We may update this Privacy Policy from time to time to reflect changes in technology, regulations, or our practices. Any revised version will be posted on this page with an updated date.<\/p>\n<\/div>\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">13. Contact Us<\/h2>\n\n\n<div class=\"wp-block-paragraph\">\n<p>If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:<\/p>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\">Website Publisher<\/h3>\n\n\n<div class=\"wp-block-paragraph\">\n<p>This website is published by:<br><strong>LABYRINTH BIDCO<\/strong><br>French company with a capital of 121 557 723 euros<br>19 rue Martel, 75010 Paris, France<br>Registered in the French National register of companies (Registre national des entreprises) under number 900 657 354<\/p>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\">Publication Director<\/h3>\n\n\n<div class=\"wp-block-paragraph\">\n<p>The publication director is <strong>St\u00e9phane Levy<\/strong>, president of LABYRINTH BIDCO<\/p>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\">Website Hosting Provider<\/h3>\n\n\n<div class=\"wp-block-paragraph\">\n<p>This website is hosted by:<br>1000heads Pty Ltd<br>Suite 3.02, Level 3 414 Kent Street Sydney, NSW 2000 Australia<br>+61 2 9251 0491<\/p>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\">Data Hosting Provider<\/h3>\n\n\n<div class=\"wp-block-paragraph\">\n<p>The data processed within this website are hosted&nbsp;by:<br>To Be Completed\u2026<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Last updated: 15 April 2025 Cosmo5 (\u201cwe\u201d, \u201cus\u201d, or \u201cour\u201d) is committed to protecting and respecting your privacy in accordance with the General Data Protection Regulation (GDPR). 1. Who We Are Cosmo5 is a digital transformation and marketing agency.For the purposes of the GDPR, Cosmo5 acts as the Data Controller for the processing of your [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"page-simple.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-8633","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Privacy Policy | Cosmo5<\/title>\n<meta name=\"description\" content=\"Discover how Cosmo5\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Privacy Policy | Cosmo5\" \/>\n<meta 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